ERA Singapore Secures Spot in The Straits Times’ Best Customer Service Awards for Third Consecutive Year

SINGAPORE, 20 August 2025 – ERA Singapore Pte Ltd is proud to announce that it has been recognised in The Straits Times – Singapore’s Best Customer Service 2025/26 listing for the third consecutive year, underscoring the company’s continued commitment to service excellence and trust in the real estate industry. ERA is also the only real estate agency to achieve this honour three times in a row, cementing its leadership in delivering trusted, quality service.

The annual award, conducted in collaboration with global research firm Statista, spotlights companies and organisations in Singapore that consistently deliver high standards of customer care across multiple sectors. Recognition is based on a comprehensive survey of thousands of consumers, who evaluated brands on key criteria such as quality of communication, accessibility, professional competence, and customer satisfaction.

“We are honoured to be named among Singapore’s best for customer service. At ERA, our mission has always been to empower our clients with trusted advice, innovative tools, and personalised support at every stage of their real estate journey. This recognition reaffirms the dedication of our associates and staff, who put people at the heart of everything they do,” said Marcus Chu, Chief Executive Officer, ERA Singapore.

ERA Singapore, established in 1982, is one of the largest international real estate agencies in Singapore today. ERA has a robust regional presence with one of the largest footprints, spanning 13 countries and territories. Beyond brokerage services, the company invests heavily in digital innovation, training, and service quality to ensure every client receives professional, reliable, and seamless real estate solutions.

This accolade marks yet another milestone in ERA Singapore’s journey, reinforcing its position as a trusted partner for homeowners, investors, and tenants across the country.

 

For media enquiries, please contact:

Lisha Rodney
Public Relations Manager, ERA Singapore

Email: [email protected]

Disclaimer

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