Landlords and Tenants can Now Sign Tenancy Agreements Digitally

ERA Singapore is the first real estate agency to adopt digital signatures for the convenience of its agents and customers

SINGAPORE, 12 January 2021 – ERA Singapore’s real estate agents and customers can now sign various property-related documents online. This includes tenancy agreements, option to purchase letter for private properties and more. The signing solution provides a seamless, timesaving yet secured experience for its customers and agents.

ERA Singapore is the first private company to have adopted a digital document management solution powered by Dedoco. Dedoco’s digital document management solution utilizes GovTech’s recently launched Sign with SingPass feature under the Smart Nation initiative for the signing of documents. To date, ERA has enabled digital signing of all forms of tenancy agreements from private, commercial, industrial to HDB or room rentals, letter of intent, option to purchase for private properties, CEA forms, and more. The company will progressively roll out more documents to include digital form-signing.

These digital initiatives are examples of how ERA is embracing Proptech into our business so that our trusted advisors have a competitive edge. In an increasingly digitalised world, we are constantly thinking of breakthroughs to bridge physical limitations and enable seamless processes for buyers, sellers, and trusted advisors alike. Our aim is to provide personalised services along every step of the real estate experience, no matter where they are located,” said Jack Chua, Chief Executive Officer of ERA Singapore.

About 100 transactions have been completed in the span of three weeks (from 13 December till 31 December 2020) using the new digital signing feature, signifying an openness to a new way of signing. It has helped to save cost and time by removing the manual processes of obtaining the signatures and verifying physical paperwork. It is also more time-efficient for property owners, especially those who are based overseas, and can minimise contact and exposure risk when servicing their customers.

The adoption of digital signing for essential documents that are legally compliant is definitely a good start and has helped tremendously as the signing can now be done anytime from anywhere. The secure and integrated workflow has provided a much-needed convenience to me and my clients. This process saves time and increase my work efficiency“, says Jason Low, ERA Group Division Director who has digitally signed the form, Exclusive Estate Agency Agreement for the Lease of Residential Property by a Landlord, upon the completion of a 2-year residential rental transaction.

The signing process can now be completed within 1-2 minutes as compared to in the past, where forms had to be printed, signed, and scanned for submission. SingPass Mobile is an important element in ensuring that the authenticity and integrity of the digital signature is assured,” says Ben Peh, ERA Division Director who logged in via SingPass and signed the ERA Salesperson Declaration form as part of standard form-submission after completing a rental transaction.

Ensuring the strictest compliance to data privacy and security, Dedoco’s blockchain-enabled application will further help ERA to register a decentralised audit trail of the signing evidence, thus providing real-time validation of documents and transactions.

With COVID-19 affecting business transactions tremendously, Dedoco is proud to partner with ERA to deliver robust digital signing and document management solutions to its team of seasoned real estate professionals. Through our enterprise blockchain technology, we are committed to ensuring minimal physical contact between all signatories while ensuring that data security and compliance are protected with the highest possible standards,” says Daphne Ng, Executive Director of Dedoco.

About Dedoco
Dedoco, an enterprise blockchain platform, is the leading decentralized, digital signing, and document solution in Singapore. Built with the aim of improving efficiency and compliance, Dedoco is designed to automate and tamper-proof digital signatures, ultimately creating extremely secure end-to-end digital workflows that are immune to disruptions.

Our peer-to-peer encryption process further ensures document security and enhanced privacy. Dedoco aims to empower enterprises to digitize and sign documents with an easy-to-use Software-as-a-Service model that can be adopted across all industries on a global scale. For more information, visit us at


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