When confronted with illness, many individuals withdraw and take time for themselves. In contrast, Ahmad Ibrahim consistently makes an effort to be present for those in his life.

Ahmad Ibrahim pictured with his wife and Deputy CEO Doris Ong during Hari Raya celebration — a reflection of his commitment to community, family, and the people who journey with him.

Despite his seventh round of chemotherapy, carrying a blood-pumping machine, and coping with the effects of treatment, Ahmad remains dedicated to his clients. He stays reachable on his phone, attends viewings, and provides guidance to anyone who contacts him.

Whenever he misses a call, he apologizes—even if he’s in the hospital. His clients frequently urge him to prioritise his health, but Ahmad keeps working. He clings to a straightforward mantra: They need me. I’ll rest later.

“You’d think this is about being hardworking or chasing income,” he says. “But it’s not. It’s about being there when people need someone to care.”

That spirit came through powerfully in one of the most emotional cases he’s ever handled. A wheelchair-bound man in his 70s was facing eviction after a painful divorce. His children had turned away. With no money, no plan, and nowhere to go, he confided in Ahmad that he wanted to end his life.

Ahmad could have turned away, but he didn’t.

Ahmad not only listened and encouraged the man to seek assistance from his MP but also provided him with some money to help him through. Furthermore, he contacted the man’s estranged younger brother and persuaded him to provide temporary housing. On the day the sale was completed, Ahmad picked the man up and took him to his new accommodations, ensuring he wasn’t alone.

Ahmad serves with the same quiet resolve as he continues his current treatment course. Some clients call about simple matters, such as how to apply for a BTO flat. Although he doesn’t receive any monetary reward, Ahmad still takes the time to guide them through the application process step by step, even offering to speak directly to HDB officers on their behalf.

It’s clear that for Ahmad, serving his clients isn’t just about commitment—it’s about demonstrating compassion under pressure. This kind of service doesn’t stem from obligation but from something deeper: a desire to see others move forward.

In 2024, Ahmad earned recognition as one of ERA’s Top 3 First in Service among over 8,000 agents. On the same day, he was also honoured with the Top 50 ERA Achiever Award.

A proud milestone: Ahmad Ibrahim receiving his Rising Millionaire Award — a testament to his determination, resilience, and the trust he’s earned from clients through heartfelt service.

He has earned a 5.0-star client rating on ERA’s Property Portal, showcasing the steadfast trust his clients have in him and highlighting the significant impact his care brings to each transaction.

“This recognition means a lot to me—not just because of the title, but because it reflects the trust my clients place in me and the dedication I pour into every relationship,” he shared.

“In our line of work, service is everything. It’s about listening, caring, and always going the extra mile. And I’ll continue to strive for that every step of the way.”

His work ethic is highly appreciated by his clients, as evident in the numerous glowing reviews they have left for him:

“Ahmad Ibrahim is very knowledgeable in the property market… He has gone beyond and gone the extra mile in fulfilling my demands. He is the best property agent I’ve engaged.”

“Your expertise and professionalism made the entire process seamless and stress-free… We truly appreciate your commitment to helping my parents find their perfect home.”

“He is kind, and I highly recommend Mr Ahmad to my family or friends. It’s a pleasure working with him throughout this journey.”

In an agency that prioritises client experience, Ahmad’s story reflects one of many that bolster ERA’s impressive 99.8% professional excellence rating, as determined by customer feedback.

For Ahmad, real achievement goes beyond awards. It focuses on the importance of giving—especially in tough times and when it truly counts.

At ERA, we focus not only on closing deals but also on opening hearts. Ahmad’s journey exemplifies resilience, purpose, and unwavering dedication to service.