13 Sep 2016
Testimonial from your customers make you smile widely and fill you with a great sense of accomplishment. It can also help in your business as it’s easier to trust the review of their peers. Testimonials raise your credibility and showcase your experience.
When ERA receives a compliment about a teammate, the company reverts to the customer with an appreciate letter and also encourages them to write a review on ERA SG Facebook page.
ERA uploads the compliments on ERA website under Compliments from Clients for public viewing. Compliments will also be reflected in the teammate’s information when consumers use the ‘Find a Salesperson’ function in ERA website.
To maximise the impact, gracefully receive the compliment and try executing these tips:
- Ask for permission to quote them and share their testimonial on your website or social media pages
- Compile and add the testimonials to your sales presentation and marketing materials
- Request for referrals or share your business contact card with others
- Encourage them to sign up for ERA 24/7 PropWatch service
- Maintain a relationship by following up with them consistently
Let your customers vouch for you!
